Refund Policy
Thank you for choosing Rise. We want to ensure you have a satisfactory experience with our CRM product. This Refund Policy outlines the terms and conditions under which refunds are provided.
Subscription Refunds
Rise is offered as a subscription service. If you are not completely satisfied with our service, you may be eligible for a refund depending on the plan you have selected and the timeframe of your request.
- Monthly Plans: We do not offer refunds for monthly subscription payments once the billing cycle has begun. You may cancel at any time, and you will retain access to your account until the end of the current billing period.
- Annual Plans: If you cancel an annual subscription within the first 14 days of your initial purchase, you are eligible for a full refund. After 14 days, no refunds will be issued for annual plans.
Exceptions
In rare circumstances, such as a major service disruption or technical issue on our end that prevents you from using Rise for an extended period, we may, at our sole discretion, offer a prorated refund or credit.
How to Request a Refund
To request a refund within the eligible period, please contact our support team. Provide your account details and the reason for your refund request.
Changes to this Policy
We may update this Refund Policy occasionally. Changes will be posted on this page with an updated effective date.
Contact
For questions about our refund policy or to initiate a request, contact growthomotiv@gmail.com.